Search Results for: AGING WORKFORCE

Bank Salary Increases Coming Soon

Banks are looking to grow, according to the Crowe Horwath LLP 2017 Bank Compensation and Benefits Survey.

banking

Banking Industry Plans to Increase Hiring, Salaries in 2018

The labor market is tightening and turnover is increasing, but banks are planning to grow employment, according to data from the Crowe Horwath LLP 2017 Bank Compensation and Benefits Survey. Crowe, a public accounting, consulting, and technology firm, conducts the annual survey, now in its 36th year. The survey, which compiled data from 375 banks, […]

Use Real-Time Analytics and Coaching to Vastly Improve Call Center Agent Performance

A study from KPMG noted high employee engagement levels correlated directly to an average of 19.2% increase in improved operating incomes, and conversely those companies with low levels saw declines of 32.7%. Within call centers it’s essential to develop engaged employees that can speak to customers with empathy and politeness while also knowing how to […]

skills

Talent Skills Gap Remains a Challenge for Middle Market Firms, Says Report

Nearly four out of 10 middle market executives say a lack of talent constrains their companies’ ability to grow, according to “Help Wanted,” a report released by the National Center for the Middle Market (NCMM), in conjunction with the Brookings Institution’s Metropolitan Policy Program.

social media

60% of Workers Say Social Media Makes Their Company More Transparent

The Northern California Human Resource Association (NCHRA), and Waggl, the most human way for organizations to crowdsource feedback, has released new data from its joint “Voice of the Workplace” pulse on the subject of social media and transparency in the workplace.

small package

Good (Nontaxable) Things Come in Small Packages: The De Minimis Fringe Benefit Rule

Do you want to recognize an employee’s 20 years of service by giving a gift? Perhaps you want to refund local transportation costs or open a cafeteria so your employees can eat on-site. Maybe you just want to know how to handle those annual holiday turkeys you give to employees. All of these situations are […]

Short- And Long-Term Reasons for Small Companies to Offer a 401(k)

If yours is a small company, you may feel envious about the fabulous employee benefits packages offered by the big guys. Just like them, you need to attract and retain key talent to move your business forward. But with their fancy dry cleaning pick up service and pet insurance, how can you compete with larger […]