Search Results for: AGING WORKFORCE

The NLRB―the new elephant in the room

by Mark Flora Recently, I realized that my desk was covered with recent National Labor Relations Board (NLRB) decisions (and articles about those decisions) I needed to review. The problem is, the Board is intruding into nonunion workplaces with such ferocity that it is impossible to keep up. The self-described Rip Van Winkle of government […]

Choose Your Training Format: Instructor–Led Classroom or Independent Online

Many companies with employees in a variety of locations across the country are relying on technology to deliver training. According to an American Society for Training & Development (ASTD, now known as Association for Talent Development (ATD)) “State of the Industry” report, companies are using a record level of e-learning, and ATD predicts that number […]

Which Training Format Is Better: Instructor–Led Classroom or Independent Online?

Although technology-based training is becoming increasingly popular, training experts agree that it will never completely replace classroom training. At present, an overwhelming number of companies continue to use classroom training alongside an increasing amount of technology-based training, such as e-learning and computer-based training. Today, there is an array of techniques, methods, activities, and training aids […]

Soft Stuff (Rubber Chickens, Anyone?) Gets Results

Speaking about his unique recognition programs, Yum! Brands Chairman and CEO David Novak says, “Soft stuff gets hard results.” He ought to know, as he’s in charge of recognizing 1.4 million associates in more than 40,000 KFC, Pizza Hut, and Taco Bell restaurants in 125 countries.

Compare Your Training Stats to Our Annual Survey

Training Methods Our survey shows the following methods used regularly for training employees. In the coming years, 86% expect to use more online training, and 68% plan to utilize more in-person sessions conducted by the HR staff. More video/DVD and mobile/tablet-based materials will be used by 51%, and more telephone/audio conferences will be utilized by […]

Train Managers to Communicate with Millennials

Like previous generations, Millennials enter the workforce with different assumptions from the generation before them, says Laura Brown, PhD, a communications and writing consultant. However, the “degree of differentiation is larger [now] than in previous generational shifts,” due in large part to technology and the Internet. For example, while previous generations were accustomed to writing […]

Train Supervisors to Manage Challenging Employees

The objective of the following role-playing exercise is to review strategies for managing challenging employees effectively. Instruct trainees to choose a partner and role-play each of the following situations. For the first role-playing exercise, one person takes the role of the supervisor and the other, the role of the employee. Then, for the second, switch […]

Do You Train Your Supervisors on How to Manage Challenging Employees?

Supervising employees is never easy, but some workers make the task particularly difficult. These challenging employees can try your supervisors’ patience and drain a lot of their time and energy. They can also be a disruptive influence, damaging morale and making it difficult for their coworkers to function productively. That’s why your supervisors need to […]