Businesses have used AI in some form or another since its conception years ago. However, deploying AI in business today is not as “uncomplicated” as it was a few years ago. Aside from the many benefits it brings, AI is equally capable of causing long-term catastrophes when businesses fail to use it ethically and responsibly. […]
The workplace is on the cusp of a significant transformation, driven by a generational shift that promises to redefine the professional environment. As Gen Z workers are poised to overtake baby boomers in the full-time workforce, their distinct priorities and values are set to shape the future of work. Gen Z Brings Unique Perspectives Gen […]
There’s a great saying in military circles that’s often summarized as “no plan survives contact with the enemy.” As business leaders in a highly disrupted world, it’s easy to feel that way: hours upon hours of thoughtful strategizing routinely gets blown up by everything from constant geopolitical uncertainty to fast-shifting employee preferences. Even the best […]
The past few years in the workplace have been defined by the Great Resignation, a period marked by significant employee turnover and a quest for more fulfilling work. This era symbolized worker empowerment, with many in the US leaving their jobs for roles that better aligned with their values and improved their life quality. However, […]
For many companies, frontline employees are the face of the business. They play a key role in determining the customer experience, from creating and delivering quality products and services in a timely manner to providing exceptional customer service. This makes retaining skilled, experienced, and talented frontline employees critical to a business’s success. High frontline employee […]
In a highly competitive landscape, businesses that leverage data-driven insights to optimize, manage and automate work processes gain a competitive advantage. Making smart choices about where to implement and how to manage process automation is key. Process intelligence can help by utilizing advanced data analysis to identify processes that are best suited for automation. This […]
With Black History Month well underway, we’re continuing our celebration of black professionals and their contributions to and achievements in the field of HR. For this edition of Faces of HR, we give flowers to Antoine Andrews, Chief Diversity and Social Impact Officer (CDIO) at SurveyMonkey, a global leader in survey software. Andrews joined SurveyMonkey […]
“Why is it that some organizations excel in Diversity, Equity, and Inclusion (DE&I) while others falter?” This provocative question sets the stage for a deep dive into the world of DE&I, based on my enlightening interview with Michelle Marshall, the head of Diversity, Equity, and Inclusion at PUMA North America. In our conversation, Marshall reveals […]
Guest: Vicki Salemi, Career Expert at Monster According to Monster’s recently released 2024 Work Watch Report, 95% of workers are looking or planning to look for a new jobs in 2024. What is causing so many employees to have this ‘wandering eye’ in the new year and consider these new career opportunities? Are they the […]
“Talent is the number one priority of a CEO. You think it’s about vision and strategy, but you have to get the right people first” – Andrea Jung, Grameen America As businesses gear up for the challenges and opportunities that 2024 will bring, talent management remains at the forefront of strategic priorities. In a landscape […]