Tag: BLR

Train Your Employees to Write Right

Some of your employees may already know how to write well. Others may need more practice. Regardless of skill level, all employees can benefit from this training session. Business Writing Skills Quiz Here are the answers to yesterday’s quiz: Good business writing should be clear, concise, correct, complete, and coherent. False. Passive voice makes sentences […]

Do Your Employees Write Right?

Whether it’s a report for the boss, a letter to a customer, an e-mail to another department, or even just a phone message for a coworker, written documents need to be clear, concise, and correct. Some employees may already know how to write well. Others may need more practice. But regardless of skill level, all […]

Use Training Committees to Improve Results

Gaining award-winning status for its learning organization has helped Jiffy Lube® International, (www.JiffyLube.com), a 100-percent franchisee-owned and -operated store chain, improve its training function even more, says Kenneth Barber, the company’s manager of learning and development. Barber attributes the success of Jiffy Lube University (JLU) to its close alignment with the business, franchisees, and vendor […]

Looking for Ways to Improve Training?

Gaining award-winning status for its learning organization has helped Jiffy Lube® International improve its training function even more, says Kenneth Barber, the company’s manager of learning and development. Jiffy Lube (www.JiffyLube.com), a 100-percent franchisee-owned and -operated store chain, has placed in the top five in a dozen national and international training competitions, Barber says. He […]

How One Company Promotes Continuous Learning

“We feel that a well-trained workforce plays a significant role in enabling our business,” said Chuck Schneider, president and CEO of U.S. Security Associates (www.ussecurityassociates.com). “From protecting the people, property, and assets of our customers to management and leadership development, learning is an integral part of our company culture.” “We are very proud of all […]

Train Managers to use SMART CONTACT with Problem Employees

When an employee does not perform well and a manager needs to put something in writing, whether for a performance review or between evaluations, attorney Marie Burke Kenny recommends keeping two acronyms in mind: CONTACT and SMART. Kenny, appearing again in today’s Advisor courtesy of California Employer Resources®, is an experienced employment law attorney in […]

Are Your Managers and Supervisors Trained to Deal with Problem Employees?

Courtesy of California Employer Resources®, Marie Burke Kenny, an experienced employment law attorney in San Diego, answers questions with valuable training information about dealing with problem employees. Do you have an overarching piece of advice to give to employers, right off the bat? “Starting right at the interviewing stage, the most important thing employers and […]

8 Steps to Stop Bullying in Your Workplace

Yesterday’s Advisor featured attorney Allison West’s take on bullying in the workplace. Today, her guidance for dealing with the bully, plus an introduction to the all-compensation-in-one-place website, Compensation.BLR.com. West, who is principal at Employee Practices Specialists in Pacifica, CA, delivered her suggestions for dealing with bullying in the workplace at the SHRM Employment Law and […]