Convergys Corp Archives - HR Daily Advisor

6 Steps to Conflict Resolution in the Workplace

Kimberly A. Benjamin, PHR

Conflict resolution in the workplace can be broken down into steps to simplify the process. By doing so, HR and managers can ensure more effective communication and a more effective conflict resolution process.

Understanding EEO Job Categories for the EEO-1 Report

Jennifer Carsen

Are you prepared to file your EEO-1 report, complete with the employee survey information broken down by EEO job category? The deadline to submit and certify 2019 and 2020 EEO-1 Component 1 data is Monday, August 23, 2021. After delaying the opening of the 2019 EEO-1 Component 1 data collection because of the COVID-19 public health […]

7 Tips for Retaining Employees During Addiction Treatment

Amy Matton, Content Writer, Ark Behavioral Health

About 10% of Americans have experienced drug addiction at some point in their lives. If one of your employees is struggling with this disease, you might be tempted to fire him or her.

Bringing Them Back: Key Considerations as Employers Bring Employees Back Into the Office

Lin Grensing-Pophal, Contributing Editor

After the mass rollout of COVID-19 vaccines during spring 2021, Americans were looking forward to the end of the pandemic as millions were vaccinated. The optimists included not only individuals but also companies eager to get staff back into offices after more than a year of working remotely. While the highly publicized Delta variant has […]

The Family Medical Leave Act (FMLA) Employer Handbook

Leave and absence management is changing as regulations change and employee demand for strong leave programs increases. Yet for many employers, the complexities of the Family and Medical Leave Act can make adapting to the current leave landscape a difficult task. Our updated 2021 FMLA guide will help employers and their HR professionals understand and […]

Understanding the ROI of leave management solutions

Leave management solutions create positive ROI by reducing in-house leave administration costs and creating a better leave experience for employees. The Leave Management ROI Guide provides a quick overview of the main components of a leave solution’s ROI, including: Administrative and legal cost savings Recruiting and retention cost savings Leave technology HR efficiency savings Leave […]

Unum MarketView Report: Navigating the rapidly evolving leave landscape

In each quarterly marketview report, Unum explores different topics around employee benefits and workforce solutions. In this report, Unum tracks a growing shift in focus from employee retention to workplace productivity, with impacts on both new and existing HR trends. This report focuses on the challenges of leave management, the lasting impact of leave on […]

Personalising the Benefits Experience: Why Employees Need More Than Just Information

In today’s workplace, simply providing information about benefits is no longer enough. Personalisation is essential to creating a benefits experience that truly supports employees and reinforces your Employee Value Proposition (EVP). This article explores how organisations can move beyond passive, one-size-fits-all communication to deliver relevant, timely, and simplified benefits experiences that reflect employee needs and […]

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Call Center Employees Win $350,000 Settlement For Pre-Shift Work