How Feedback Is Worded Can Make a Big Difference
Your managers are busy. They have a ton of duties to juggle, only one of which is instructing and giving feedback to employees. And often, it’s the same feedback over and over again.
Tag: feedback
The Set-Up-to-Fail Syndrome: How Good Managers Cause Great People to Fail
Employment law attorney Michael Maslanka reviews the book The Set-Up-to-Fail Syndrome: How Good Managers Cause Great People to Fail by J.ean-Francois Manzoni and Jean-Louis Barsouxtalks. Review offers tips for helping supervisors talk to and communicate with employees. Practicing law has taught me a lot, and here’s something that proves true again and again: Real influence […]
Workplace Bullying: Do You Have Any Advice on Recognizing and Preventing Bullying at Work?
We have an “aggressive” employee who seems to make her co-workers uncomfortable by loudly criticizing them; we think we have a bully on our staff. Is workplace bullying illegal? Do you have any tips for us to recognize and prevent bullying at work? Thanks. — Sara R., Oakland Bullying exists on school playgrounds, but […]
Recordkeeping: May Supervisors Keep ‘Desk Files’ of Personnel Records?
I think that all documentation should be kept in the HR department, but supervisors like to have copies for their desk files. What are the pitfalls of allowing supervisors to keep employee files at their desks? What practices can you recommend?— Stanley, HR Manager in Santa Barbara
Hiring: Do We Really Need an At-Will Statement in All Employee Documents?
We are in the process of reworking all of our selection and hiring paperwork. I’m trying to insist on strong at-will language throughout, from application to offer letter to handbook. But our management is trying to improve retention and wants to brand the company as “a great place to work.” They think the at-will language […]
Is Bullying Doing More Harm than Harassment?
Bullies may be causing more harm in your workplace than sexual harassers, according to a new study, “Outcomes of Aggression and Harassment.” Although both bullying and harassment have negative consequences, the study concluded that employees who experienced various types of workplace aggression—bullying, incivility, or interpersonal conflict—were more likely to quit their jobs, be less satisfied […]
Roundtable: Performance Appraisals; Do Employees Get to See the Input from 360 Degree Reviews?
From time to time, we ask multiple experts to weight in on a reader’s question.
Great California Workplaces: Insomniac Games Is a Winner in Motivating Employees; The Game Plan for Success
What makes an organization a terrific place to work? We set on the path to find out with the Employer Resource Institute’s 2006 Great California Workplaces Award contest. As we discovered, keys to a great workplace include unique, innovative, and effective programs that combine to create a relationship of respect and trust between employer and […]
Exit Interviews: Do Employers Listen to Employee Feedback?
A recent survey of 150 executives shows that most employers—76 percent—are acting on feedback given by departing employees during exit interviews. The survey was conducted for staffing service OfficeTeam by an independent research firm. When asked how often they acted on information gathered during exit interviews with departing employees, 19 percent of executives polled said […]
You’re the Expert: Do you have any suggestions for improving performance appraisals?
We dutifully do our performance appraisals, but the information they generate doesn’t seem to be very meaningful. We want to feel more confident about our appraisal system because we rely on it for our compensation program. Do you have any suggestions?