Practical HR Tips, News & Advice. Updated Daily.
The material in today’s Advisor is adapted from BLR’s 10-Minute HR Trainer session, “Telephone Etiquette.” Don’t forget to train employees to follow proper etiquette when receiving phone calls. Here are several best practices for answering the telephone. Answer promptly if you are not relying on voicemail pickup. Greet the caller with a friendly tone, identifying […]
More good news for the HR pros: That degree was worth it. We recently wrote about human resources (HR) making Forbes’ “America’s 15 Most Surprising Six-Figure Jobs” list. Now the HR profession has made another list: Salary.com’s “8 College Degrees That Will Earn Your Money Back” list.
Kleiman, who offered hiring tips at BLR’s HR Strategic Summit held recently in Scottsdale, Arizona, will be speaking on the topic in an upcoming BLR® Webinar. Finding A Players Kleiman offers four sources of great new employees that are free and easy. Former Employees Former employees who left the company and came back are great […]
Three main goals for your telephone training are that trainees will learn to: Understand the importance of proper telephone etiquette. Identify guidelines for speaking and listening on the phone. Follow proper etiquette when making and receiving calls. The telephone is an essential tool for conducting business—just think about how many times a day you use […]
Conflict in the workplace is common, so effective conflict resolution strategies for HR need to be common as well. Conflict is any workplace disagreement that disrupts the workflow. It is often a situation in which people perceive a threat; they may perceive this threat as physical, emotional, or a grab for power or status. It’s […]
Falcone, author of a number of SHRMStore best-sellers, including 101 Tough Conversations to Have with Employees and 101 Sample Write-Ups for Documenting Employee Performance Problems, is senior director, Human Resources, at Grifols BioScience. He offered his tips at SHRM’s Annual Conference and Exposition, held recently in Chicago. Falcone set up a scenario of a sales […]
The most common HR-to-employee ratios are between 1 to 101 and 1 to 200. While 1% of respondents earned over $200,000 per year, the most commonly reported salary was between $51,000 and $70,000 per year. The most commonly outsourced function was background checks Thanks to all 1,839 companies that participated in the survey! Here are […]
Yesterday’s Advisor offered 6 common mistakes supervisors make; today, 10 tips for training supervisors, taken from BLR’s 10-Minute HR Trainer. The untrained supervisor is a ticking time bomb because there are a lot of things that seem natural or appropriate that are going to result in expensive lawsuits. Training is the only hope. Here are […]
As an HR pro, you may stay awake at night worrying about the latest potential pandemic or the newest reports of allergies to your office décor. But CBSNewYork has reported on a new malady that also manifests itself in the wee hours. Yes, according to the report, employees have ditched their teddy bears and are […]
If you are an HR professional in Illinois, here is a heads up. While you are comfortable dealing with employees who are Illini, you may soon be confronted by employees who are ETs! Some of your employees may not have self-identified themselves as Klingons! And you may be translating your training sessions and handbooks into […]