Develop Your Employees with Cross-Training
The following information comes from BLR’s 10-Minute HR Trainer session, “Cross-Training to Promote Better Productivity.”
Tag: HR
Are You Cross-Training Your Employees?
The following information comes from BLR’s 10-Minute HR Trainer session, "Cross-Training to Promote Better Productivity." How Does Cross-Training Benefit the Organization? Cross-training involves teaching workers job duties other than the ones they normally perform. It develops skills and knowledge so that employees have more to offer the organization. It helps you cope with absences and […]
Wage/Hour Litigation Bringing Down the Bottom Line?
[Go here for yesterday’s survey results] What is the amount of annual litigation expense (by company size) in the US? The trend of increased litigation expenditure has resumed. Last year marked the first drop in the percentage of companies spending $1000000 or more on litigation since 2007. This year, the increase resumed with just over […]
Who Owns Your Equipment? The Answer May Surprise You
Yesterday’s CED featured tips for finding payroll fraud; today, tips from consultant Vicki Lambert, CPP, on who should do your payroll audit, plus an introduction to BLR’s popular Managing an HR Department of One.
Train Employees to Turn Customer Complaints Into Opportunities
It’s estimated that a sincere, concerned, and skillful response to a problem can retain the business of about 95 percent of customers who complain. Below are some important points to convey to your employees: Most customers who complain are reasonable. They just want you to take their complaints seriously. They want you to demonstrate concern […]
Do You Offer Financial Training?
You know that personal problems can have an adverse effect on employee performance. And one of the biggest personal problems is often finances–a burden which can sometimes come into stark focus at this time of year when holiday spending binges may occur. But even ongoing financial responsibilities can sometimes get out of hand–sometimes through no […]
Give Employees the Gift of Financial Training
One way to afford the expense of providing financial training, says Liz Davidson, CEO of Financial Finesse, Inc. (www.financialfinesse.com) is to use your 401(k) plan’s ERISA account. This account is sometimes used to pay for plan expenses and sometimes refunded to participants. As long as the financial education is targeted toward retirement, using the ERISA […]
Making Your Managers Manage—Never-Ending Comp Challenge
One thing’s sure—when things go South, you’re going to catch the heat. Some of the most common problems: Performance Appraisals and Compensation Since performance appraisals are tied to compensation in most organizations, there’s a strong temptation for managers to “game the system.” They want certain people to get certain raises, so they manipulate the ratings […]
2012 Survey Highlights–Pay, Policies, HR, Leave, Holidays
Pay Budgets 2.5 to 3 Percent Our survey revealed that most employers offered modest pay increases in 2012 and will do so again in 2013. In 2011 the average “planned” merit increase for 2012 was 2.1%. Actual merit increases for 2012,s however, were higher than anticipated for the first time in at least two years, […]
Should an independent contractor have a personnel record?
Personnel records are typically kept for employees, but what about independent contractors? What type of information should be kept on file to prove independent contractor status?