Practical HR Tips, News & Advice. Updated Daily.
Content and delivery are not necessarily to blame when training fails to drive long-lasting behavioral change. More often, the blame rests with a lack of reinforcement back on the job, says Mike Ryan, senior vice president of Marketing and Strategy for Madison Performance Group (www.MadisonPG.com). “Training is a key business imperative, but the long-term results […]
When an employee does not perform well and a manager needs to put something in writing, whether for a performance review or between evaluations, attorney Marie Burke Kenny recommends keeping two acronyms in mind: CONTACT and SMART. Kenny, appearing again in today’s Advisor courtesy of California Employer Resources®, is an experienced employment law attorney in […]
Attorney Jonathan Segal, SHRM’s top-rated speaker, has been listening to what employees say about HR and compensation, and he’s distilled what he learned into 15 principles all managers should abide by. Segal, who is a partner with law firm Duane Morris LLP in Philadelphia, shared what he’s found in engagement surveys, discussions with CEOs and […]
Courtesy of California Employer Resources®, Marie Burke Kenny, an experienced employment law attorney in San Diego, answers questions with valuable training information about dealing with problem employees. Do you have an overarching piece of advice to give to employers, right off the bat? “Starting right at the interviewing stage, the most important thing employers and […]
[Go here for killer phrases 1 to 6.] 7. AVOID: “… don’t you think?” Or, “… isn’t it?” Or “… okay?” To convey a confident commanding presence, eliminate validation questions. Make your statement or recommendation with certainty and avoid tacking on the unnecessary approval-seeking question. Don’t say, “This would be a good investment, don’t you […]
Please participate in our brief survey and see how what you are doing stacks up against what other successful companies are doing. We’ll get answers to these questions and more: How often do your employees receive training? What kind of training is conducted? What specific topics are covered in employee training? Supervisor training? Which training […]
Attorney Trainor is BLR’s Senior Managing Editor, HR; Bruce is editor of the HR Daily Advisor. Tentacle #1—Sourcing and Recruiting with Social Media It’s clear that social media is rising as a method of recruiting, and some employers are enjoying great success. However, when you use only one source for finding candidates, there’s always the […]
“Trainers need to prepare themselves to facilitate and to engage with an audience they don’t see,” says Cindy Huggett, training consultant and author of Virtual Training Basics (www.cindyhuggett.com). First, trainers need to “learn the platform—in and out. Know every button,” she recommends. Second, be well versed in the technology, test the technology in advance, and […]
When making the move to virtual training, “we, as trainers, often get caught up with what we need to do to prepare,” says Cindy Huggett, training consultant and author of Virtual Training Basics (www.cindyhuggett.com). However, it is important to keep in mind that, while virtual training is a new way for trainers to train, it […]
Asking many questions before selecting or designing a training program can help determine whether training is the right solution for a performance problem or whether there is an underlying, nontraining issue that needs to be addressed, says Dave Basarab, a training and evaluation expert and author of Predictive Evaluation (www.davebasarab.com). “Separate what training can provide […]