Tag: leadership

Do You Use Case Studies in Your Training?

Realistic case studies during training can help demonstrate the types of ethical dilemmas that supervisors face daily. The following case study may resonate with some of your supervisors. It involves a supervisor who is faced with an ethical dilemma concerning hiring. Mary had interviewed numerous candidates for the job opening in her department. She’d finally […]

Don’t wait for someone to give you permission—take action

by Dan Oswald It’s not uncommon for me to say, “I’d rather hire someone who will ask for forgiveness than someone who must ask for permission before taking action.” If you’re going to accomplish anything in life, you must be willing to act. And when you do, things don’t always turn out exactly as you […]

5 More Tips on How to Train Supervisors to Administer FMLA

How do you deal with the supervisor who appears to be on a “personal crusade” to “eradicate all Family and Medical Leave Act (FMLA) abuse”? What about the supervisor who likes to pretend he doesn’t know that FMLA leave exists? Read on to find out. 1. Prohibit negative comments about FMLA leave both in general […]

Do You Know These 5 Tips for Training Supervisors on How to Administer FMLA?

How do you deal with the supervisor who appears to be on a “personal crusade” to “eradicate all Family and Medical Leave Act (FMLA) abuse”? What about the supervisor who likes to pretend he doesn’t know that FMLA leave exists? Read on to find out. Training and Communication Are Key The FMLA can be complicated—and […]

Reputation Word Cloud Helps Rate Your Branding

Yesterday’s Advisor featured tips from Employer Branding for Dummies, by Alicia Garibaldi (published by John Wiley & Sons). Garibaldi recommends a reputation word cloud (see example below) to highlight positive and negative perceptions of your company.

Politics and religion aside, Truett Cathy still great example of servant leader

by Dan Oswald I recently wrote about servant leadership, mentioning that it has long been a concept that intrigues me. I used as an example—in part because of his recent passing—Truett Cathy, the founder of Chick-fil-A. My choice for an example wasn’t universally embraced by those who read the entry. Many of the negative comments […]

Train Managers to Communicate with Millennials

Like previous generations, Millennials enter the workforce with different assumptions from the generation before them, says Laura Brown, PhD, a communications and writing consultant. However, the “degree of differentiation is larger [now] than in previous generational shifts,” due in large part to technology and the Internet. For example, while previous generations were accustomed to writing […]

What are you afraid of?

by Dan Oswald It sounds like a childhood taunt. “What are you afraid of?” If you close your eyes for a minute, chances are you can go back in time and recall a situation in which you were asked that exact question. Someone was trying to push you into doing something you really didn’t want […]

Do You Train Employees to Be Future Business Leaders?

The fact that the overwhelming majority of GEICO managers began their careers in an entry-level position at the company is a testament to the company’s commitment to providing employees with development opportunities and career growth. “GEICO is truly a place where you can build a rewarding career. More than 78 percent of our management team […]