Practical HR Tips, News & Advice. Updated Daily.
Health care ranks among the worst industries for customer satisfaction, as the scope of marketing efforts has traditionally focused on physicians and other stakeholders. But the past 2 years have fueled a shift to a more patient-centric culture and a focus on an exceptional customer experience (CX). Hospitals and health insurers are doing this by […]
For months, business executives have been strategizing ways to convince employees to return to the office. Thwarted by the “Great Resignation” every step of the way, many organizations, including Wall Street powerhouses, hoped to impose Labor Day 2022 as the deadline to force the work-remotely crowd back to their cubicles. To soften the stick of a mandatory […]
Meet Jennifer Armstrong-Owen, VP of People at talent platform SeekOut. Armstrong-Owen has more than 20 years of experience in the tech industry and continues to dial in on the HR issues companies of all sizes are facing. We recently connected with Jennifer to discuss how she got her start in the industry, her best mistake, […]
Like many new grads starting out in their career, I was hungry and eager. I wanted to perform well in my new role, with the hope of reward and recognition for my hard work—the pot of gold at the end of the rainbow, if you will. But rather than that pot of gold—be it a […]
The COVID-19 pandemic was a major shock to the globe in so many ways, like the millions of deaths and hundreds of millions of infections, supply chain shocks, new and large-scale government health and safety regulations, and massive spending on vaccine research and social safety nets. While these impacts have been subsiding as the pandemic […]
Every few years, a new social media platform pops up that’s all the rage (remember Google Plus, anyone?) Oftentimes, these platforms end up falling by the wayside. But once in a while, a platform proves its staying power by not only sticking around, but seeing significant growth and impacting the way other social media platforms […]
Although the media is abuzz with news of layoffs and debates about whether we are in a recession, one thing is certain: There is a talent shortage, and it will likely persist as long as the job market remains tight. For the fourth consecutive year, employers surveyed for iHire’s annual “State of Online Recruiting” report […]
We’ve written extensively on the challenges employers are facing in filling open positions. Whether one attributes those challenges to the Great Resignation, COVID stimulus money, or a skills gap, the fact is that many companies are struggling to find workers they feel can perform the essential functions of their open positions. They just can’t seem […]
With the lingering effects of the pandemic exposing organizations to an urgency to upskill and reskill employees, the big questions HR leaders and executives are facing are what the future of work looks like and how to retain productive employees. The fact is, more than half of the workers who left their job in 2021 […]
Meet Brenda Leadley, North America Head of HR at Allianz Global Corporate & Specialty (AGCS) – a global, leading corporate insurance carrier and key business unit of financial services provider Allianz Group. AGCS is headquartered in Munich, has offices throughout North America – including New York, Chicago, and Toronto – and operates in more than 30 countries employing more […]