Tag: Training

Old Mentoring Model Replaced by Reciprocal Relationship

The old model of mentoring in which an older, more experienced worker passes on knowledge to a younger, less experienced worker, is being replaced by a new model, says mentoring expert Lois Zachary. The new mentoring depends on a reciprocal learning relationship, she says. Zachary, author of The Mentor’s Guide and the recently published The […]

Phone Screens, Testing, and a Bonus Timesaver

Yesterday’s Advisor covered three of our five keys for saving time with job candidates. Today, we’ll look at two more (plus a bonus) and get a look at a unique timesaving training system. 4. Qualify by Phone Before investing your time (and the candidate’s) in a face-to-face interview, qualify the candidates further by means of […]

Teaching Supervisors to Listen Is Key

Training your workforce from top to bottom is important so that everyone has a clear understanding of your company’s commitment to providing a fair and productive environment for all employees. And while it’s true that we can explain the various employment laws and reiterate that they require compliance from all of your employees (and that […]

"Satisfactory" really means "poor," Your Honor.

There’s nothing quite like an untrained manager’s documentation. Yesterday’s Advisor presented attorney Allison West’s first four principles of “bulletproof documentation.” Today, we’ll see steps 5 through 7 of the bulletproofing process, and take a look at a unique new training program. West shared her seven principles for bulletproof documentation during a recent BLR® audio conference. West […]

‘Weak documentation … I find for plaintiff’

Documentation. It should be one of management’s easiest tasks, yet it’s often done poorly or not at all. And there’s nothing like inadequate documentation to derail the defense in an employee lawsuit. Attorney Allison West shared her seven principles for bulletproof documentation during a recent BLR® audio conference. West is a principal with Employment Practices […]

The Dangerous First Year for New Supervisors

New supervisors have a lot to learn about managing their people, and that’s to say nothing of the welter of compliance challenges they face. Compassionate but untrained supervisors can quickly create surprisingly expensive liabilities. Today’s Advisor concludes the five critical factors for supervisory success. The ideas are from Jonna Contacos-Sawyer and Polly Heeter Wright. Both […]

Suddenly a Supervisor—5 Critical Factors for Success

New supervisors have a tough transition to make—but if they achieve mastery in five key areas they can be successful, say Jonna Contacos-Sawyer and Polly Heeter Wright. New supervisors tend to be full of energy and forward looking, but also anxious at the same time, says Contacos-Sawyer. They are eager to make a difference for […]

How Do You Train the Graveyard Shift?

If you keep the lights burning 24/7 for round-the-clock service or production, you know that providing adequate training for your shift workers is a formidable challenge. Your key to success? Accessibility. Pull Them Off Work or Pay Them Overtime? The first question is whether to train during the shift or outside shift time. If you […]

Recent Opinion Letters from the DOL’s Wage and Hour Division

Alexander Passantino’s advice to the lovelorn may not be the makings of the next Sex and the City show, but his pen holds serious sway with hipsters of the payroll specialist in crowd. Alex is the acting administrator of the U.S. Department of Labor’s (DOL) Wage and Hour Division (WHD). As the grand oracle of […]

How to Handle the Younger Boss / Older Worker Dilemma

By Carol A. Hacker If you are a younger manager with responsibility for managing people who are older than you, you know what a challenge it can be. One of the biggest challenges for younger managers lies in how they are going to supervise people who are older than them, have more experience than they […]