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You would hope employers know the difference between a training session and a cult initiation ritual, but you may be surprised. A Panda Express took trust building exercises and loyalty tests too far during a four-day “self-improvement” session that started with beratement and ended with employees in their underwear.
I am sure all of us are aware that employees are a company’s most significant asset. This is true across all industries, especially when it comes to health care, for which one needs highly trained professionals. Because medical professionals are responsible for others’ lives, meeting the needs of this workforce is extremely important and no […]
Learning and development (L&D) is a critical area of a business’s future, but it’s sometimes difficult to get enough of a budget to do what you want. In today’s market, employers are finding it even more difficult than usual to hire employees with the experience they need, making training even more important. So how can […]
Widespread social justice protests in 2020 led to an unprecedented focus on diversity, equity, and inclusion (DEI) at work, requiring HR leaders to ensure they’re following best practices to address the challenges. In response to the demonstrations, many employers issued strong statements confirming their commitment to racial justice and increased workplace diversity. Diverse employees, jobseekers, […]
The term “emotional intelligence” means being cognizant of your own emotions and the emotions of those around you, as well as how they are impacted by daily occurrences. Being aware of others’ emotions is a major asset, as it can improve interpersonal and working relationships and make the organization run more smoothly. In the working […]
If you’re a learning and development professional, the term “social learning” is probably one you’ve been using for so long that you can’t remember the first time you heard it. But for the rest of us, it’s an idea we’ve only more recently come around to. While the idea of social learning—learning from what other […]
Proponents of unconscious bias training argue that unconscious bias not only is present in all of us but also can and does have big impacts on how businesses treat employees and customers. High-profile racial incidents impacting big brands and the dearth of women and people of color in prominent roles in many industries are often […]
Cost is one of the reasons many companies don’t provide more employee training, which is a legitimate concern. Costs for virtual and augmented reality training, for example, can add up. Even when training is low-tech, there’s a labor cost involved for the staff conducting the training, as well as the time commitment of the trainees […]
Ever wish you could just download everything your employees know or transfer their knowledge of company and customer history to their teams or successors? This idea of transferring knowledge is called capturing institutional knowledge. Employees gain more and more institutional knowledge the longer they remain in an organization and with increasing responsibilities and an increasing […]
Companies want their employees to be effective at and knowledgeable about their jobs, and many managers try to remove ancillary activities from employees’ plates to allow them to focus on their core job functions. For example, companies hire administrative staff so their managers, accountants, lawyers, etc., don’t need to spend time scheduling meetings or routing […]