Month: September 2013

#1 Mistake Managers Make that Makes Great People Quit

Managers who are proud of their hiring abilities often make a major mistake, says consultant Mel Kleiman (humetrics.com). Those managers end up focusing on who is the best applicant rather than who will be the best employee.

Maryland law on accommodations for pregnant workers takes effect October 1

by Kevin C. McCormick Maryland’s Reasonable Accommodations for Pregnant Workers Act goes into effect October 1, meaning Maryland employers with 15 or more employees must provide reasonable accommodations to employees who experience a disability because of a pregnancy. Basically, the new law requires employers to treat pregnancies in much the same way disabilities covered by […]

Talk About Telephone Training

The material in today’s Advisor is adapted from BLR’s 10-Minute HR Trainer session, “Telephone Etiquette.” Don’t forget to train employees to follow proper etiquette when receiving phone calls. Here are several best practices for answering the telephone. Answer promptly if you are not relying on voicemail pickup. Greet the caller with a friendly tone, identifying […]

Majority of Workers’ Plug into Work on Vacation

If you are like the majority of American workers, there’s a good chance that you spent some time over Labor Day weekend checking in to the office. According to PGi’s Workcation Nation Survey, 42 percent of U.S. employees choose to check in with the office once a day while on vacation, and 40 percent report […]

Good News: HR Degrees Are Worth It

More good news for the HR pros: That degree was worth it. We recently wrote about human resources (HR) making Forbes’ “America’s 15 Most Surprising Six-Figure Jobs” list. Now the HR profession has made another list: Salary.com’s “8 College Degrees That Will Earn Your Money Back” list.

Which Professionals Tip the Scales?

More than half (55 percent) of workers consider themselves to be overweight, and 41 percent have gained weight at their present jobs, according to a CareerBuilder survey. Of those who say they’ve gained weight, 59 percent gained over 10 pounds, and 30 percent gained over 20 pounds. Workers in the following five professions were most […]

Top 10 Do’s and Don’t’s from FMLA and ADA Court Rulings

Leave policy administration under the FMLA and the ADA presents numerous challenges to employers. Following is a “Do” and “Do Not” list based on the outcomes of 10 interference and retaliation claims by aggrieved employees that the courts have heard in the last five months. Do see if short-term disability benefits are granted or denied to […]

Appellate Court Upholds Pension Plan’s Right to Stand by Employee’s Withholding Choice

A recent federal appeals court decision serves as a reminder that communicating with employees about their options for benefits calculation methods in defined benefit retirement plans is a very important aspect of preparing them adequately for retirement. Some DB plans offer more than one way to accumulate assets, and allow participants to choose the method […]

Stop with Selecting the Best Applicants … Start Selecting the Best Employees

Kleiman, who offered hiring tips at BLR’s HR Strategic Summit held recently in Scottsdale, Arizona, will be speaking on the topic in an upcoming BLR® Webinar. Finding A Players Kleiman offers four sources of great new employees that are free and easy. Former Employees Former employees who left the company and came back are great […]

Can You Hear Me Now?

Three main goals for your telephone training are that trainees will learn to: Understand the importance of proper telephone etiquette. Identify guidelines for speaking and listening on the phone. Follow proper etiquette when making and receiving calls. The telephone is an essential tool for conducting business—just think about how many times a day you use […]