Category: Learning & Development

Employees are valuing career development more than ever—it’s a sign that the company is willing to invest in their future. How are businesses approaching training today? What are their pain points, and what topics are being addressed in training?

technology

Overcoming the L&D Digital Blind Spot

It’s no surprise that digital technology has become a foundational element in workplaces of all types and sizes. Virtually every industry has been impacted by technological advances in both good and challenging ways.

hiring

Your Staff Can Help You Hire—If You Train Them for the Job

When making hiring decisions, it can be a good idea to get a range of input into the decision-making process. After all, great candidates aren’t just great because of their background and skills; they’re also great because they fit well in the team.

review

No Surprises in Performance Reviews

Performance reviews are a key element of any employee training and development process. Frequent feedback is crucial in reinforcing positive behaviors and addressing and correcting negative ones.

Top Tips for Asking Great Questions (Infographic)

Whether you’re in the C-suite or an entry-level role, knowing how to ask great questions improves your creative thinking and demonstrates your listening and comprehension skills. It also shows that you are engaged and eager to learn, says Barbara Davidson—a Senior Content Writer and financial guru for NetCredit.

productivity

Addressing the Specific Causes of Low Employee Productivity

Employee productivity is a key measurement that impacts the overall success of an organization. It is essentially the amount of output an employee is able to produce over a given period of time. That could be the number of units produced, number of clients served, dollars of revenue produced, etc., depending on the nature of the […]

script

The Importance of Customer Training

When we talk about training in the business world, most people think immediately and primarily about training staff members. After all, the staff members are the ones creating products or providing services to customers. But what about training customers?